1-Journey Mapping: Preparation
In this video, we will go over an introduction to journey mapping and how to start preparing for the process. Specifically, the video focuses on the following:
• 0:00-1:11: Introduction to journey mapping
• 1:12-1:58: Surveying participants
• 1:59-3:17: Laying out your map
• 3:18-4:48: Finalizing your preparation
By the end of the video, you’ll be all caught up on what journey mapping is and everything you will need to know prior to interviewing participants in a facilitation session.
About Us:
The Vandal Analytics YouTube Channel includes bite-sized, student-created, how-to videos for that moment when you are using Tableau, Python, or Excel, or preparing to perform interviews or a journey mapping exercise and need a simple reminder about how to perform a task. Learn more about Vandal Analytics and the University of Idaho’s College of Business and Economics.
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