5-Journey map: Data Analysis
In this video, we will go over data analysis in journey mapping. Specifically, the video focuses on the following:
0:00 - 3:20: Using Excel function to sort the data
3:20 - 5:22: Finding opportunities and data analysis
By the end of the video, you'll be caught up on how to use data analysis in relation to creating a journey map, excel functions ot help you do so, and how to find opportunities within the data.
