03:24 Communication blunders
09:50 Virtual work and online interactions--good or bad?
18:30 Introverts and extroverts in remote work
23:18 Can virtual reality emulate in-person communication?
28:21 Louise's key tips for effective communication
Louise Mahler is a consultant and adjunct professor in body language and communication. Her upcoming book "Gravitas" applies the lost communication principles of Ancient Rome to today's communicators. In this episode, Louise and Luke discuss common breakdowns in interpersonal and virtual communication.