Experience Design for All Touch Points of a Brand | UX Design - Userfacet
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In this video, you will find out why it's important for brand to align with user's mind and design all touch points addressing users needs and requirements.
(0:00) - UX design processes help design other touch points of a brand including customer's interaction with marketing content, physical stores, customer service, etc.
(0:16) - Primary goal of UX design
(0:27) - Example of how UX designers can interact with the customers to find out their most common queries.
#ExperienceDesign #UXDesign #UserExperience
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