B2B Buyers Journey

Опубликовано: 07 Июнь 2024
на канале: B2B Fusion
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Understanding Customer Actions in the Buying Journey

Starting out, intent data is actions and engagements that a future customer, a potential buyer, someone that's meeting your ideal customer profile, are engaging with throughout their buying journey.

So I always like to look at it from the perspective of a consumer example that we can relate to.

For example, if I'm looking for a new couch, and I'm searching online for "best pull-out couches," maybe that shows that I am an engaging prospect looking to buy a couch.

But what if I am a customer prospect searching for "CB2 pull-out velvet couch" versus "Wayfair pull-out couch"?