AI Implications for Ecommerce (May 2023)
I'm not an AI researcher, but as a fairly tech-centered Ecom operator, and an AI hobbyist, I wanted to share my thoughts as to where AI is going to have a material impact on Ecommerce, and where... well... it probably won't (for now).
0:00 Introduction and Context
0:46 Recent Developments & Exampls
3:37 Types of AI Learning
4:59 Examples of Ecommerce Use Cases
5:17 Personalized Shopping
7:19 Customer Service
8:40 Forecasting & Logistics
9:50 Dynamic Pricing
11:02 Fraud Detection
12:01 Visual Search
12:40 Sentiment Analysis
13:36 What's Coming in the Long Term
17:10 Wrap Up & Credits
