How to track Zendesk tickets with Service Level Agreements (SLAs) in real-time

Опубликовано: 25 Сентябрь 2023
на канале: Geckoboard
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Geckoboard makes hitting SLA (Service Level Agreement) targets much easier. With Geckoboard, you can monitor Zendesk tickets, including any SLA policies in real-time. That means you can monitor SLA performance and stay on top of tickets which are about to breach their SLA.

Geckoboard is a must for anyone working in Customer Support who uses Zendesk.

Try Geckoboard for free today: https://buff.ly/3PzHAVA