Domino Stories, Vlog #1 with Rich Martin: Rich ‘Ricky’ Martin, Customer Services Engineer for Domino UK, stars in the inaugural vlog of our Domino Stories series. Go with him as he visits RWC John Guest, a pipe and tube-making customer in Maidenhead, UK for a routine service of their continuous inkjet printers.
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00:00 Introduction
00:56 Customer visit
01:19 Step change in service to go the extra mile for ours customers
02:13 Advice and solving production line challenges