Paul Smart from the Joinery Haus discusses how the 4Qs is impacting his custom kitchen business. Paul talks about how the 4Qs framework is helping his businesses 💪 overcome friction and reach 👌 operational excellence.
I met Paul when I was a guest speaking at TEC 76. TEC (short for The Executive Connection), is a peer advisory board. There are chapters in all major cities across Australia. https://tec.com.au/
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0:00 introduction
1:20 4Qs + TEC
3:05 What are the 4Qs
5:05 Who we serve
7:55 Rolling out 4Qs to staff
9:40 Using trello to collect intel
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https://www.amazon.com/dp/1731597215
DOWNLOAD FREE 4Qs PLAYBOOK
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#friction
#sales
#4Qs
#bestsalesbook