Chivas Nambiar, director of solution architecture for AWS's telco business, discusses how operators can evolve into technology-forward companies focused on leveraging core assets and competencies to drive growth and innovation. Nambiar looks at what it means to be a tech-co, highlights the importance of aligning products and services with customer outcomes, and talks through how AWS is helping operators capture this opportunity. This interview was filmed during RCR Live: Telco Reinvention, hosted April 25, in London.