4 Things to Consider When Scaling Service-Based Companies
Our daily work revolves around helping companies design and build technology to help them scale effectively. It’s an especially tricky endeavor for service-based organizations. Often we hear from teams that are struggling to scale fast enough or are handling sudden growth poorly. When your time is the product you sell, you’re inherently limited. How do you scale when your time is finite? The answer isn’t so simple.
Scaling a service-based company requires intentionality at every level. If you’re a director or C-suite leader at a large organization, you’re likely being pressed to find solutions when your people, processes, and/or technology are failing.
Here are four things to consider when scaling a service-based company.
0:00 - Intro
00:19 - Growth VS Scaling
1:02 - Scale Relationship Management
2:16 - Scale Expertise Management
3:42 - Scale Delivery Management
5:02 - Scale Results Management
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