Easy Help Desk Ticketing System for Scrum Masters | Clickup Agile Project Management

Опубликовано: 24 Январь 2022
на канале: Ask Yvi

1,612

Managing a Help Desk Ticketing System can be messy and overwhelming. Let me show you how you can easily manage them and integrate them with your Agile Project Management in ClickUp.
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📕 Show Notes 📕

Agile Project Management Playlist:
   • SIMPLIFY your AGILE PROJECT Managemen...

Getting Started with ClickUp & Best Practices:
   • 5 Must Haves Before Getting Started w...

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⏱ Timestamps:

00:00 | Making Help Desk Tickets Easy
00:51 | Why is handling tickets such a mess?
01:44 | Where to setup ClickUp forms to handle help tickets
02:35 | ClickUp Tip #1
04:12 | ClickUp Tip #2
04:40 | How to sort your help tickets
05:18 | How to build a ClickUp form
06:00 | ClickUp Tip #3
07:22 | How does ClickUp handle their help desk tickets?
09:32 | What to do with submitted help desk tickets?
09:59 | ClickUp Tip #4

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ABOUT:
Managing help tickets, support requests, and feature inquiries are a big part of being a scrum master. In this video, Yvonne Heimann of Ask Yvi showcases how easy it is to create a submission form in ClickUp that turns any ticket into an actionable task ready to be assigned to the next sprint.

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