View responses to Collect Employee Input HR Task Type in ServiceNow HRSD

Опубликовано: 21 Октябрь 2023
на канале: incident․do
1,379
11

If you've tried the Collect Employee Input HR Task Type in HRSD you may be wondering how the heck the fulfiller is able to see the responses. This is a simple solution to this problem.

A more powerful but more complex solution is to map the response data back to the HR Task or parent case, here is the Felipe Cruz article I mention in the video https://www.servicenow.com/community/...

Here is my rendition of Felipe's solution, with added functionality for attachments:
https://incident.do/2023/10/20/servic...