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In this episode, I take a deep dive into the culture of the radically decentralised Handelsbanken, with its Global Head of External Affairs, Richard Winder. We talk:
The story of their transformation in the early 1970s under the incoming CEO Jan Wallander
How local branches both compete and co-operate
How a "leftist" mindset has contributed to their success in capitalism
Their winning formula of high trust and high transparency
Why Richard's doing OK without a 'banker bonus'
Enjoy!
Links:
https://www.handelsbanken.com