How To fix Genshin Impact Crashing and Freezing
Please READ THE DESCRIPTION and CHECK OTHER COMMENTS before you to ASK A QUESTION!
Update 14/11/2020:
I think an update was rolled out and you won't need to apply any tweak. I'll do a quick verification and mark this video as OUTDATED
Update 09/10/2020:
According to their official statement here: https://bbs.mihoyo.com/ys/article/214... the next update will include fixes(hopefully for all critical bugs) for the bugs players reported:
"after the server was opened, we encountered various problems, such as all kinds of stuck problems, attack plug-ins, abnormal battles, etc.... The production team put more energy on ensuring the stability of the game. In addition, the production team has also formulated countermeasures and scheduling for the key position problems, operational convenience problems, lens problems, etc. that everyone has concentrated on. The production team has also formulated solutions and schedules, and made corresponding modifications and tests without affecting the development of subsequent versions...
At present, the content of the subsequent version is under stable development. The production team will work hard to ensure that the version is updated every 6 weeks. The major version update will generally be on Wednesday (the specific update rhythm and update node are subject to actual conditions). Each subsequent major version update will be followed by a version theme activity.
List of recent version activities and time:
Version 1.1
-It is expected to be updated on November 11. During this version, the "Unreturned Stars Off" event will be opened;
Version 1.2
-It is expected to be updated on December 23. During this version, the Longji Snow Mountain area and related version activities will be opened;
Version 1.3
-It is expected to be updated in February next year. During this version, the "Sea Lantern Festival" series of activities will be launched."
Just hang in there if you can't get to play the game!
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This video is showing how to fix 2 types of crashes(UNTIL AN OFFICIAL UPDATE IS RELEASED THAT FIXES SAID CRASHES):
1- After epilepsy warning crash
2- crash when the final load completes and when the game randomly crashes (while playing)
Get the .reg file for the 1st fix from here:
- https://forums.mihoyo.com/genshin/art...
Alternative link(in case forum is down):
- https://mega.nz/folder/y5QyxTBQ#PivqT...
To open windows registry:
WIN+R and type "regedit" and hit enter or from windows search
navigate to:
HKEY_CURRENT_USER\Software\miHoYo\Genshin Impact
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IMPORTANT:
Last part of video is VERY IMPORTANT make sure you watch it! if you didn't & game refuses to launch after applying the fixes
1- delete the key from registry and Import the backup
2- make sure the added user for key permissions "Everyone" is removed from the key
IMPORTANT 2:
These are just some fixes that worked FOR ME and I wanted to share so If you have another kind of problem this might not be the solution you're looking for
IMPORTANT 3:
- do not open settings panel after you apply the reg lock fix as the game will freeze (you'll see no UI)
- sometimes if you enter a house (the "town hall" in my case where you do the 1st quests) the game will not finish loading:
1-remove the reg lock fix
2-enter the place
3-do your thing
4-get out
5-apply the reg lock again and that's it!
IMPORTANT 4 - HOW TO CHANGE LANGUAGE:
1-Run the game (use the trick if the game crashes)
2- teleport to the nearest waypoint from the starting point(where the game doesn't crash a lot)
3-disable the trick(allow values to be edited)
4- run the game without the trick
5- change the language: https://prnt.sc/utqjpk
6- re-apply the fix and teleport back to where u want and that's it!
IMPORTANT 5 - WINDOWS 10 2nd fix(reg lock) can't find options to select:
They are hidden; check screenshots below:
1- https://prnt.sc/uu31cl
2- https://prnt.sc/uu31ki
3- Don't forget to select "Deny" on the drop-down list!
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