How to Receive and Answer Reviews? Molly Youngblood is Hosting.
The session 191 of OnEBoard Chat is hosted by @MollyYoungbloodGeiger on the topic Reviews. Maintaining a positive review profile requires consistent management and monitoring. Molly shared a video presentation covering how businesses can obtain reviews, the importance of responding to both positive and negative feedback, and strategies for addressing fake or inappropriate reviews. Key points include the impact of reviews on search visibility and ranking, best practices for asking for reviews at opportune times, and reporting reviews that violate Google's policies. @PeggyKTC @NinaTrankova and @OpticsOnOrganisms touch upon best practices, how to receive more reviews, how to appeal spam and business impersonating as per DSA in Europe, the use of photos in reviews and the potential for artificial intelligence to affect reviews in the future.
00:00 Intro
01:58 The Importance of Google Business Reviews
08:00 Video Presentation Reviews Guidelines
16:00 Strategies for Receiving Reviews
20:01 Incentivizing Reviews
21:41 Responding to Reviews
23:28 Understanding Google Business Profile guidelines
23&56 Reporting Reviews
26:21 Photo Quality Recommendations
32:34 Use of AI-generated Images
36:32 User Behavior and Psychology
44:24 Best Practices for Reviews summary
51:39 Google's Stance on Certain Reviews
53:20 Authenticity of Reviews
56:27 Local SEO Resources and Future Updates
Takeaways and resources for this week's episode: https://news.oneboard.network/2025/05...
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Watch Molly's presentation: • Google Business Profile Reviews: Comp...
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