Power Outages | Troubleshooting Guide
Are you experiencing loss of power in your rental home? Let’s check a few things to see what might be the issue. Pay particular note as to whether the power outage is isolated to a single outlet, a single room, a specific area of the home, or is affecting the entire home. In addition to the below troubleshooting items, please also keep in mind that The Outer Banks is especially susceptible to area wide power outages during Tropical Storms, Hurricanes, Nor’Easters, and Winter Storms.
If your issue seems to be isolated to a single outlet, the outlet itself may need to be rest or there could be a tripped breaker. See below for how to proceed.
If the outlet features a “TEST” and “RESET” button:
This indicates that the outlet type is a GFCI, which stands for Ground Fault Circuit Interrupter. This type of outlet can prevent electrical shock in wet locations such as bathrooms, kitchens, decks, or pool areas. Moisture may have caused the outlet to default to a safety mode where power is shut off. If this is the case, you may press the “RESET” button to restore power. If this does not work, we may suggest checking your nearest panel box for a tripped breaker.
If the outlet features no buttons; only plugs/ports:
These standard outlet types do not feature dedicated control buttons. As such, we may suggest checking your nearest panel box for a tripped breaker.
Tips for Resetting a Tripped Breaker:
Locate the panel box nearest to the affected area. These are commonly located in closets, laundry rooms, hallways, or bedrooms. Call our offices if you cannot locate the box.
Find the circuit breaker that is near the OFF position or not in the fully ON position. The circuit-break flips the switch toward the OFF position, but it doesn't move all the way off. Some breakers will show a bit of red (on the switch) if they’re tripped.
Flip the breaker to the fully OFF position. You must turn off the circuit breaker completely off before you turn it on again.
Flip the breaker fully to the ON position. When the switch moves back to the On position, power should be restored. If power doesn't come back on, try flipping it Off and On again. If the breaker shuts off again, please call our offices for further assistance.
Check out our Troubleshooting Guide at: https://www.twiddy.com/Mr6w7
